Posted Sep 11, 2017 2 views
- Management PCRM IDs of FSA,OSS,Ufone Joint Shops and maintaining database
- Handling EVO NADRA bypass cases for Foreigner’s/Companies and maintainign database
- Coordination with Finance/ E-payment/ PCRM support team for realization of payment in PCRM & billing issue on daily basis.
- Resolution of complaints coming in activations of all Wireless products received from regional teams within 01 day.
- To provide support to Regions to resolve TPN/PCRM/CRM related issues and Coordination/Liaison between regions and IT team.
- Provision of required information/support to issues sent by Regulatory Affairs
- Ad-hoc extraction of sales data from PCRM
- Provision of configuration data to Regions
- FOC activations on requests from HR & higher management and maintaining database
Requirements
Education
- Advance Degree in MBA or Equivalent
Experience:
- At-least 1 – 3 years of experience in relevant field
GradeEquivalent to BPS-17
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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