Posted Feb 25, 2020 1 views
MAJOR RESPONSIBILITIES
- As and when required be available to resolve customer issues & respond to queries & submit reports.
- Maintaining Cordial Relations with Key Customers & bridging gap between Key clients & PTCL Internal teams for Day to Day issues.
- Fault Coordination-Inter Deptt/Intra Deptt Coordination for Corporate Fault Rectification with Stipulated TAT/ETTR
- Coordination with customers on deployment and fault management to get feedback for performance improvement
- Database Management of Key Corporate Client Services , Documentation of Downtime Report and Other Misc Documents (Advice Notes etc)
QUALIFICATION/EXPERIENCE
Education: BS/BE/BBA
Experience: At least 1-3 years relevant experience required
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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