Posted Dec 08, 2018 4 views
Responsibilities:
• Overall responsible for L2 operations and support L1 for billing and payment systems.
• Work within operational framework at Level 2 with compliance to business operational requirements and industry best practices for above mentioned areas in BSS/OSS domain.
• Assuring 24x7 service availability and performance as per agreed SLA’s
• Proactive operational monitoring for critical business services and platforms.
• Performing UAT’s & deployments according to release plans.
• Effective coordination and communication with internal and external stake holders to achieve organizational objectives.
• Conversant in database management specifically in Oracle or SQL Server
• Expertise in database programming using stored procedures, macros and advance DML.
• Good communication skills and team player.
• Potential to engage level-3 support through vendor and internal teams.
• Good understanig of billing/payment systems.
• Good understanding of network protocols and troubleshooting network connectivity issues between the network nodes and the application/database servers.
• Good understanding of information exchange between various applications through the use of standardized integrtion using SOAP/REST APIs.
• Preferrence will be given to candidates with any prior experience SDLC and programming capabilities.
Functional Competencies
• App Design Development & Maintenance
• Enterprise Architecture
Leadership Competencies
• Align Teams & Resources
• Develop & Grow Future Talent
• Inspire Credibility & Trust
• Create Strategic Traction in the Organization
• Create a Positive Work Environment
Other Skills:
• Team Work
• Negotiation Skills
• Time and Meeting Management
• Excellent communication skills
• Project Management Skills
• MS Office
Requirements:
Education: Advance Degree in IT
Experience: At least 1 year of relevant experience preferably in Telecom industry.
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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