Posted Aug 03, 2020 63 views
Major Responsibilities:
- Ensure and supervise the planning and execution of quality assurance activities for IT function.
- Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
- Assist in the definition of the unit’s strategy, plans, policies, projects and service levels.
- Assist in identifying required resources, personnel and funding to achieve the unit/ function’s strategy. Establish and maintain relationships with key internal and external stakeholders.
- Compile reports regarding performance of all IT functions against approved indicators and present to the Senior Manager IT Quality as required.
- Liaise with staff to ensure that established IT Quality Assurance systems are effective. Where appropriate, liaise with IT Service Management to advice on changes and provide staff with training, tools and techniques. Ensure prompt Quality Assurance review of ongoing IT projects.
- Evaluate IT Quality Assurance status on a regular basis and recommend suitable best practice solutions to the Senior Manager IT Quality as required.
- Ensure that any risks associated with the agreed test strategy and the system test plan are clearly documented and described to end-users.
- Ensure prompt, frequent and appropriate update of QA review work programs/checklists for the various processes and activities within the IT function.
- Assist in implementing the function’s work programs and plans in line with agreed upon procedures and guidelines.
- Compile reports regarding performance of all IT functions against approved indicators and present to the Senior Manager IT Quality as required.
- Assist in planning and managing the human and material resources of the unit to optimize performance, morale and enhance productivity.
- Evaluate IT Quality Assurance status on a regular basis and recommend suitable best practice solutions to the Senior Manager, IT Quality as required.
- Any Other Projects Assigned by the Supervisor.
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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