Posted Aug 06, 2020 1 views
MAJOR RESPONSIBILITIES
- Achievement of assigned revenue target digital services
- Improve receivables by 20% (applicable on 70% of services)
- Provide best in class customer experience by tailoring products as per customer needs and providing timely resolution
- Ensure retention of existing customers (2-5% improvement over baseline)
- Conversion of fresh business leads (new customer adding on)(Projected v/s Actual= 200%)
- Timely Revision of Existing Contracts / Agreements
- Manages corporate clients through service need analysis and after sales support
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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