Posted Dec 03, 2021 10 views
As part of the Programmes Support Unit and under the direct supervision of the Project Manager, the incumbent of the post will have the following responsibilities:
• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues
.• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues
.• Maintain IT inventory and update inventory list and keep track of all IT equipments.
• Cleaning and maintenance of Office-wide Computers and printers etc.
• Help users in day to day IT problems such as internet using, printing to network printer…
• Keep a log of users complaints and support/solution provided.
• Send regular IT reports or updates to IT Officer.
• Taking and keeping of the backup of the computers according schedule.
• Microsoft Windows, Ms. Office, Email accounts (MS. Outlook) troubleshooting.
• Repairing and Troubleshooting Basic Hardware problems of office-wide computer system, Printers Scanner, and electronic equipments.
• Ensure the anti-virus software is installed, kept up to date and working properly on all stations.
• Maintain computer peripheral equipment such as scanners, printers, whiteboards, projectors; ensure that these are prepared and ready to be used
• Liaise with external suppliers for the repair of equipment under warranty or maintenance contract.
Job Details
Qatar Charity
Qatar Charity (QC) is an international non-profit and non-governmental humanitarian organization founded in the State of Qatar in 1980. In Qatar, QC is duly registered with the Ministry of Endowment and Islamic Affairs - Serial No. 06 dated 24/07/1994 - under law No (2) of 1974, amended by decree-law No (17) 1989 and law No (8) of 1998, which regulates the work of private societies and foundations. In Pakistan, Qatar Charity is duly registered with the Economic Affairs Division, Ministry of Economic Affairs & Statistics under Registration No. 4(69) EA.NGO/06. QC has its headquarters in Doha, State of Qatar and is administered by a General Assembly and a Council of Directors supported by a set of executive specialized departments and sections overseeing the execution of its yearly action plan and strategy.
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