- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- BSc/BA will be a plus
ABOUT QAYAD CO. PVT. LTD:
We are a Diversified Corporation providing services in variety of Sectors. Eclipsing the industry of Real-estate, IT Solutions & Tourism. We intend to explore and uproot the obscured potential in local & International Market.Our aim is to be the first choice of our clients for related services. Our success lies in customers’ satisfaction. We anticipate our clients’ need at the earliest and deliver our commitments with perfection and ease of time.
WORKING AT QAYAD:
- Clear Rules: Everyone is equal, you learn the rules on the first day of work
- Flexible work schedule:You are able to adjust your time of work to your personal life and other activities.
- Communication:Offering a friendly environment where employees can communicate freely and provide constructive suggestions for projects.
- Self-Improvement: Building a positive environment where employees can focus on learning and self-improvement.
- Commitment to Clients: Serving the best interests for clients while maintaining clear and honest communication.
- Workplace Safety: Ensuring the health and safety of employees and working to provide an accident-free workplace.