SMD Screen Installer

Quadra Technologies Unverified

Lahore , Pakistan

Posted Jul 23, 2019 126 views

PKR. 20,000 - 45,000/Month

Apply For This Job


Job Description

As a Field Service and service SMD  Engineer, you’ll provide on-site maintenance and remote technical support services to our amazing customers .


Your schedule may include nights and weekends.

  •  Onsite support consists of Maintenance of QUADRA equipment.
    • Provide on-site technical and maintenance services for all display and control equipment.
    • You will be dispatched to customer sites for unplanned service, installation support and event support activities.
    • Your schedule may include nights, weekends, event support and on-call situations.
  • Remote support of Quadra equipment and customers.
    • Provide technical phone support to internal and external customers from all over the world as scheduled.
    • Ensure responsiveness and first-time resolution to customers’ request for technical support primarily through incoming and proactive outbound calls.
    • Troubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail.
    • Actively and consistently support all efforts to simplify and enhance the customer experience. Provide software application installation/configuration support along with “how to” assistance.
  • Follow our standardized procedures for each customer interaction and service event, including case documentation.
  • Gain detailed technical knowledge of Daktronics displays and controllers through formal classroom and online training as well as through on the job training.
  • Assist as requested in training Service Partners and other technical staff.
  • Work effectively as a team member assisting when and where needed. Become knowledgeable about and follow company procedures.
  • Perform other duties as assigned. 



  • Preference to those with a Bachelor’s in Electronics Engineering Technology, Computer Engineering Technology or similar engineering degree. Will consider an associate’s degree.
  • Ability to travel by air and ground. Valid driver's license and good driving record. Motor vehicle records will be checked.
  • Able to work at heights or from a ladder and able to carry ladder/tools/parts from vehicle to work site.
  • Ability to lift, carry and move up to 65 pounds.
  • Ability to work in a variety of environments, including cold/hot weather, small spaces.
  • Available to work evenings and/or weekends to support facility schedules. May include working with short-notice and on-call responsibilities.
  • Must be able to:
    • Communicate effectively in a variety of settings.
    • Confident under pressure, able to handle stressful situations in a professional manner.
    • Show personal commitment to continuously improve.
    • Display a can do attitude in good and bad time.
  • Must be able to complete work responsibilities with little supervision. Effectively exercise discretion and independent judgment.
  • Strong computer skills: Internet navigation, word processing, spreadsheets, and Daktronics internal programs.
  • Fluent in English, both written and verbal. 

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Aug 22, 2019
Posting Date:
Jul 23, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Quadra Technologies

Information Technology · 11-50 employees - Lahore

Web Development, Software Development and Telecom Consultants