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Job Description

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  •  Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  •  Recognize, document, and alert the management team of trends in customer calls
  •  Follow up customer calls where necessary
  •  Upsell products and services
  • Complete call logs and reports
  • Other duties as assigned

Job Details

Industry:
Total Positions:
7 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 26 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 17, 2020
Posting Date:
Jan 17, 2020
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Quality Flavors Pvt Ltd

Chemicals · 11-50 employees - Lahore, Karachi

pQuality Flavors Pvt Ltd/p

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