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Posted Jan 17, 2020 4 views
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Answer incoming calls and respond to customer’s emails
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
- Other duties as assigned
Job Details
Industry:
Functional Area:
Total Positions:
7 Posts
Job Shift:
First Shift (Day)
Gender:
Male
Age:
22 - 26 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 18, 2020
Posting Date:
Jan 17, 2020
Quality Flavors Pvt Ltd
Chemicals · 11-50 employees - Lahore, Karachi
pQuality Flavors Pvt Ltd/p
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