Posted May 16, 2022 13 views
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Must Have:
• 1 to 2 years of relevant experience
• A Bachelor's degree or higher
• Outstanding communication skills, including active listening skills
• Great sales presentation abilities
Good to Have:
• A track record of not just meeting, but exceeding quota requirements
• Critical thinker and problem solver
Skills
Job Details
R One Solutions
.
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