Customer Service Executive

Rang Rasiya Unverified

Lahore , Pakistan

Posted Nov 22, 2021 163 views Report Job

PKR. 30,000 - 50,000/Month

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Job Description

Handling all customer queries on Facebook, Instagram, WhatsApp, SMS & Email

  •  Managing inbound and outbounds calls to and from customers
  •  Sending WhatsApp broadcast marketing messages to the customers
  •  Liasoning with the production team for any product issues and conveying to the customers
  • accordingly
  •  Liasoning with the operations team for any order issues and making sure that the customers
  • receive their orders on time
  •  Maintaining a record of all customer complaints and issues
  •  Liasoning with the operations team for any returns and exchanges
  •  Providing assistance in processing orders during pre-booking and launch
  •  Generating sales leads that turn into new customers
  •  Staying updated on product features and type

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Main Gulberg, Lahore, Pakistan
Gender:
No Preference
Age:
21 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Dec 23, 2021
Posting Date:
Nov 22, 2021

Work Environments

Supervisor’s gender:
Female
Percentage of female coworkers:
30-39%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Rang Rasiya

Apparel/Clothing · 11-50 employees - Lahore

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