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Job Description

Job Duties and Responsibilities

  • Installing and configuring computer hardware, software, systems, LAN networks, Access points printers and scanners
  • Installing different OS platform such as Linux, Ubuntu, and Microsoft windows
  • Installing and configuring different virtualization platform i.e. VMware and Hyper-V
  • Monitoring and maintaining computer systems and networks
  • Troubleshooting of LAN and WLAN issues.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Repairing and replacing computer/networking equipment as necessary
  • Possibly training more junior staff members
  • Co-ordinate with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Priorities and manage many open cases at one time
  • Test and evaluate new technology
  • conduct electrical safety checks on computer equipment.

Skills & Qualifications

  • Information technology Associate’s or bachelor’s degree in computer science or a related field
  • 2+ years of experience in a technical support role
  • Certification will be an advantage (e.g. CompTIA A+, A+, Linux+, Microsoft Certified IT Professional)
  • Strong command Linux (ubuntu) running systems
  • Good knowledge of Virtualization
  • An ability to stick to strict deadlines
  • The ability to work well in a team
  • The ability to priorities workload
  • Good physical condition and strength with a willingness to work overtime

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Computer Science
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 10, 2020
Posting Date:
Oct 09, 2020
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Rapidev Pvt Ltd

Information Technology · 1-10 employees - Islamabad

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