Customer Service Officer

Real Human Welfare Foundation Unverified

Karachi , Pakistan

Posted Jan 21, 2020 492 views Report Job

PKR. 20,000 - 40,000/Month

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Job Description

  • Receive the orders from Central orders desk.
  • Process sales order so that customer orders are dispatched.
  • To maintain daily KPI's of orders
  • Receive technical pack from RBO's.
  • Coordinate with GPD for new item setup & pricing.
  • Send email to graphics for layout making and PR department for PROOFREAD.
  • Upload variable data on our online system as per order form received from customers.
  • Releasing the variable data on our online system as per order form received from customers.
  • Book orders in ORACLE system and get sales order number.
  • Send order to PPC/Production department within an hour for initiating production process (timeline may vary depending upon the order status)
  • Meanwhile send Performa invoice to CFE accordingly to the PPC given promise dates, Except for agreed lead time orders, PI can be shared after booking, as a confirmation that we have preceded the order in production
  • Communicate with staff from other areas in the organization, such as production, in case of any discrepancies.
  • Use databases or other computerized systems to maintain up-to-date records to track the status of not process orders

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 21, 2020
Posting Date:
Jan 21, 2020
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Real Human Welfare Foundation

N.G.O./Social Services · 1-10 employees - Karachi

pReal Human Welfare Foundation/p

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