Job Description

1. HR Management:

   • Oversee all aspects of human resource management, including recruitment, onboarding, training, performance evaluation, and employee relations.
   • Develop and implement HR policies, procedures, and programs to ensure compliance with legal requirements and organizational objectives.
   • Maintain employee records and handle documentation related to employee lifecycle processes.
   • Provide guidance and support to employees regarding HR-related matters, including benefits, leaves, and disciplinary actions.

2. Policy and SOP Development:

   • Develop and update HR policies, standard operating procedures (SOPs), and guidelines to streamline processes and enhance efficiency.
   • Ensure that policies and SOPs align with industry best practices and promote a positive work culture.

3. Quality Management System (QMS):

   • Implement and maintain a robust Quality Management System (QMS) to ensure the delivery of high-quality services.
   • Conduct regular audits and assessments to monitor compliance with quality standards and identify areas for improvement.
   • Coordinate with relevant stakeholders to address any deviations and implement corrective actions.

4. Employee Management:

   • Foster a supportive and inclusive work environment conducive to employee engagement and professional growth.
   • Handle employee grievances and conflicts with sensitivity and confidentiality, striving for prompt resolution.
   • Organize employee engagement activities, team-building events, and training sessions to enhance morale and productivity.

5. Compliance and Legal Matters:

   • Stay abreast of labor laws, regulations, and industry trends to ensure compliance and mitigate risks.
   • Collaborate with legal counsel, as necessary, to address legal issues and ensure adherence to employment laws.

6. Administrative Support:

   • Provide administrative support to various departments, including maintaining office supplies, managing schedules, and coordinating meetings.
   • Assist in budget planning and monitoring expenses related to HR and administrative functions.

Required Skills