Visiting customers for outstanding payment recovery as assigned by supervisor.
Making correspondence with customers as per instructions of immediate supervisor.
Proper monitoring & follow up of outstanding recoveries & keeping up to date records.
Make regular visit to customer to maintain healthy relationship and to deal with the customers with dispute to resolve the issues.
Prepare and submit the visit report to Assistant Manager Finance/Manager Finance and concern Sales Engineer after visit to customer with action plan and time line. He will further keep follow-up till the disputes / issues will resolve.
Coordinate with Billing and Finance department to resolve the queries related to recovery.
Maintaining records by properly filing all documents, tagging and transferring to record room as assigned to him.
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