The Regional Manager FTTx Sales will be responsible for leading the sales strategy, operations, and overall performance of Fiber-to-the-X (FTTx) solutions across key regions, including Lahore and Islamabad. This role aims to expand the customer base, drive revenue growth, and build strong strategic relationships with both existing and potential clients. The individual will contribute both as an individual contributor and as a leader managing a team of FTTx sales professionals where applicable. Aligning sales initiatives with broader business objectives, the Regional Manager will ensure targets are met and that FTTx products and services are successfully delivered.
Key Responsibilities
Develop Sales Strategy: Design and execute the regional sales strategy for FTTx offerings such as FTTH, FTTB, and FTTC to meet revenue targets. Identify new business opportunities, emerging markets, and customer segments while maintaining and upselling to the existing client base. Work closely with the Head of Department to ensure sales goals align with company objectives and market positioning.
Team Leadership & Management: Lead and mentor a high-performing regional sales team focused on FTTx solutions. Set clear sales targets, monitor team performance, and provide ongoing coaching to foster success. Cultivate a collaborative and motivated work environment that drives results and enhances customer satisfaction.
Client Relationship Management: Establish and maintain strong relationships with key clients and partners to ensure long-term retention. Understand customer needs deeply and tailor solutions to meet those requirements. Serve as the escalation point for complex or strategic customer issues, ensuring timely resolution and high satisfaction levels.
Market Analysis & Competitive Intelligence: Continuously monitor market trends and competitor activities to uncover opportunities and potential challenges within the FTTx sector. Provide actionable insights and recommendations to improve market positioning and sales strategies. Stay updated on technological advancements, industry developments, and regulatory changes affecting FTTx.
Sales Reporting & Forecasting: Prepare and present regular sales performance reports, forecasts, pipeline updates, and market trend analyses to the Head of Department. Ensure accuracy and timeliness in reporting key sales metrics and KPIs. Collaborate with cross-functional teams to coordinate planning, sales execution, and delivery.
Sales Enablement & Process Improvement: Support the development of sales tools, training materials, and resources to enhance the effectiveness of the sales team. Partner with the Head of Department to evaluate and optimize sales processes for greater efficiency. Work alongside marketing to create impactful campaigns and promotional content.
Collaboration Across Teams: Coordinate closely with product, operations, and technical teams to exceed customer expectations. Provide valuable feedback on product development based on market demand and customer insights. Collaborate with customer service and support functions to ensure a seamless post-sale experience.
Required Qualifications
- Bachelor’s or Master’s degree in Business, Marketing, or a related field.
- Minimum of 7 years’ experience in enterprise sales, including at least 3 years in a managerial or leadership capacity.
- Proven success in achieving sales targets and managing FTTx channels and partner accounts.
- Strong negotiation, communication, and leadership skills.
- Ability to analyze market trends and develop effective sales strategies.
- Demonstrated ability to manage and resolve customer inquiries, escalations, and service issues efficiently in a fast-paced telecom or ISP environment.
- Experience in telecom, IT, or enterprise solutions is preferred.
Preferred Qualifications and Benefits
Joining Jazz provides the opportunity to work with one of Pakistan’s leading private sector organizations, serving over 75 million customers. The company fosters a professional culture driven by visionary leadership, continuous learning, and a customer-centric mindset. Employees benefit from a collaborative environment that encourages entrepreneurial thinking and innovation. This role is ideal for professionals eager to contribute to the digital economy’s transformation and play a pivotal role in driving organizational success.