Supply Chain / Operations Assistant (Warehouse)

Position Summary:

This position is responsible for all program stock received and dispatched from ALL the RI warehouse(s)/vendors.  S/he will maintain the inventory control system and ensure accurate documentation for the receipt and dispatch of all stock.  S/he will ensure the security of all program stocks and report all losses immediately.  Position will be responsible for staff supervision and management within the warehouse (pharmacists, casual laborers, etc).  .

About RI: Relief International is a leading nonprofit organization working in 18 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe. Under our alliance agreement, we operate as a single, shared management structure. In addition, RI has country offices registered as affiliates of one of the alliance members in an additional 18 countries.

Position Responsibilities and Duties:     

Warehouse Stock Management

• Complete full count and quality check of all goods received to the warehouse.
• Complete accurate Goods Received Note (GRN) for all items received in the warehouse and report on any discrepancies or losses or quality issues immediately.  Prepare way-bills, packing-lists for each shipment.
• Ensure all stocks are appropriately stacked and labelled.
• Make a physical inventory of the stock (and pharmaceutical) with Field Logistic/Operations Manager every 2 months.
• All forms completed accurately and timely – GRN, Stock/Bin Card, WH Ledger, Discard, Loss, Theft, Waybill, SRF, etc.
• Create and issue DONATION LETTERs for all items/equipment being delivered to partners.
• Re-packing and labelling all shipments for onward delivery.
• Supervise loading and unloading at the warehouse; check any arrival of goods, quantity and quality.  Oversee casual labor.
• Overall maintenance of the warehouse; report any issues immediately.
• Request and track WH stocks needed for re-packing and storing – tape, labels, boxes, wrap, spray paint, etc.

Warehouse Security

• Ensure adequate security personnel complete timesheets and perform services as required.  Report any issues with security guards immediately.
• Complete Incident Report for any concerning events and notify Office immediately.  Document any breakage or theft with photograph support.
• Ensure fire extinguishers and first aid supplies are in place and kept appropriately stocked.

Warehouse Staff

• With Office and HR support ensure casual labor is appropriately hired and paid; supervise persons for loading/unloading. Ensure documentation of hours worked and payment is done according to RI standards.
• Supervise additional warehouse staff and pharmacy staff.

Communications and Reporting

• Maintain a warehouse ledger inventory for all program stocks; keep updated daily for all received and dispatched goods. 
• Provide weekly reports on the movements of stocks in/out of warehouse
• Track and report on all transport shipments in/out of warehouse.
• Ensure WBs and GRNs are documented and returned for all items received and dispatched.
• Maintain filing on site for all warehouse documentation.
• Ensure Gift in Kind items are specially marked and tracked according to same standards as program stocks. 
• Communicate regular updates on shipment tracking for receipt and facilitate shipment from warehouse to partner or intend beneficiary.
• Coordinate closely with RI Operations team on the tracking and arrival of all shipments from Procurement.

Qualifications & Requirements:

• Minimum 3 years of experience in warehouse/stock management
• Bachelor Degree from a Government recognized Institute/ University in Supply Chain Management, Business Management, or related field preferred 
• Experience working with the following donors: USAID, BPRM, UNHCR, DFID, ECHO, and EU, and knowledge of donor guidelines.
• Solid knowledge and understanding of practical Supply Chain procedures
• Expertise in all aspects of warehouse management, including planning, project management and problem‐solving
• Strong organizational, interpersonal, and communication skills.
• Excellent IT skills; strong computer competency with word processing, spreadsheets, scanning, filing and databases.
• Ability to identify and communicate potential problems and propose solutions to the level of management and then effect change.
• Must be able to function effectively in a complex work environment, set appropriate priorities, and deal effectively with numerous simultaneous requirements.
• Fluency in English, both written and spoken.

RI Values:

• We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:
• Inclusiveness
• Transparency and Accountability
• Agility and Innovation
• Collaboration
• Sustainability