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Posted May 11, 2018 2 views
- Receive inbound calls including transferred sales leads and calls from current and potential customers
- Answer questions about the product details, the company, and issues with account for the customers
- .Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
- Perform basic account maintenance activities.
- Meet Quality Assurance Requirements and other key performance metrics.
- Specific Knowledge, Skills and Abilities:Excellent interpersonal, written, and communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
- Must possess and be able to demonstrate strong influencing and closing skills.
- Ability to learn and navigate new software quickly.Specific Tasks
- Must be fluent in english speaking (USA ACCENT)Hands on experience to manage customer during a call
- Problem Solver
- Commond on customer services
- Experienced with cab service campaign
- Understanding of ways/roads/Streets/circle in USAJ
Specific Tasks
- customer handling
- administrative tasks
- attend querries
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jun 12, 2018
Posting Date:
May 11, 2018
REZNRIDE PVT LTD
Call Center · 1-10 employees - Rawalpindi
pREZNRIDE PVT LTD/p
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