We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.

To be successful in client services, you should exhibit extensive experience in a similar role and demonstrate a client-oriented approach. A first-class client services representative builds

  • Serve as a day-to-day point of client contact
  • Research and prepare client presentations, reports and conduct in-person client meetings
  • Research on industry & competitor trends to apply best practices to client portfolio
  • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more.
  • Work jointly with internal team to drive campaign strategy & development
  • Identify growth opportunities from the client portfolio and drive revenue
  • Research & keep current on emerging online trends and best practices within digital marketing industry

Desired Candidate Profile

  • Understanding of SEM- Google Adwords, SEO, Google Analytics, Display Advertising, Email Marketing, Affiliate Marketing, Social Media Marketing
  • Minimum of 2 years experience managing clients in a digital ad agency
  • Great communication, presentation skills and client servicing skills
  • Experience in dealing with digital media publishers
  • Excellent time management and organizational skills
  • Pro active and a self starter
  • Strategic thinker with hand on experience

Role: Key Account Manager

Industry Type: Advertising & Marketing

Functional Area: Sales & Business Development

Employment Type: Full Time, Permanent Role

Category: Enterprise & B2B Sales

Education: UG :B.B.A/ B.M.S in Management PG :MBA/PGDM in Any Specialization

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Department Head
Minimum Experience:
3 Years
Apply Before:
Mar 20, 2022
Posting Date:
Feb 21, 2022

Rich Media Inc

Advertising / PR · 11-50 employees - Lahore

Are you ready to be part of a cutting-edge digital advertising agency that's shaping the future of the industry? Look no further! Rich Media Inc. is your gateway to a world of innovative and impactful digital advertising solutions. Rich Media Inc. is a leading digital advertising agency and verified partner of Amazon ads, Google ads, and Alibaba ads. Our primary focus is on empowering individuals and businesses by delivering innovative and impactful digital advertising solutions. Through our ad-serving technologies, we enable media agencies, creative agencies, advertisers, and publishers to enhance their digital advertising experience and performance. At Rich Media Inc., we treat our employees as valuable assets. Our team of experts specializes in creating captivating and dynamic banner animations and designs, and we foster a collaborative environment where creativity thrives. We work closely with advertisers, media agencies, and creative agencies to develop cutting-edge display ads, rich media ads, video ads, and gaming ads that exceed clients' expectations and meet specific goals and KPIs. Don't miss this opportunity to be part of an exciting journey where creativity, growth, and success converge. Join Rich Media Inc., and together, we'll shape the future of digital advertising and make your career soar to new heights! Are you ready to take the plunge? Apply now and let your talent shine at Rich Media Inc.!/p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Client Service Manager

iCATCH, Lahore, Pakistan
Posted Mar 05, 2024

Client Services Specialist

F7 Global Holdings, Lahore, Pakistan
Posted Mar 28, 2024

Client Services Representative - US Medicare

Trade 360 USA, Islamabad, Pakistan
Posted Mar 28, 2024

Client Services Representative

MAKJ International Group, Rawalpindi, Pakistan
Posted Mar 12, 2024
View All
I found a job on Rozee!