The Director Sales - COO is a hybrid executive role that combines the strategic sales leadership of a Director with the operational execution responsibilities of a Chief Operating Officer. This position is responsible for creating and executing comprehensive sales strategies while simultaneously ensuring operational efficiency across all project functions. The role demands a leader who can drive revenue growth while optimizing processes, managing cross-functional teams, and ensuring seamless project delivery.
Key Responsibilities
1. Strategic Sales Leadership:
Develop and execute innovative sales strategies for low-cost housing projects
Set ambitious sales targets and design roadmaps to achieve them
Analyze market trends and adapt sales approaches accordingly
Build and lead high-performance sales teams across multiple locations
2. Operational Management:
Oversee day-to-day operations of sales, marketing, and customer relationship functions
Streamline operational processes to enhance efficiency and customer experience
Implement performance metrics and monitoring systems for sales operations
Ensure seamless coordination between sales, construction, and finance departments
3. Revenue Growth & Market Expansion:
Drive revenue growth through innovative sales channels and partnerships
Expand market reach through strategic alliances and network development
Monitor competitor activities and develop counter-strategies
Implement customer retention and referral programs
4. Team Leadership & Development:
Lead, mentor, and develop both sales and operational teams
Foster a culture of excellence, accountability, and continuous improvement
Implement training programs to enhance team capabilities
Manage staffing requirements and performance management
5. Process Optimization:
Design and implement efficient sales and operational processes
Leverage technology to automate and streamline operations
Implement CRM systems and sales automation tools
Continuously improve customer journey and experience
6. Cross-Functional Coordination:
Collaborate with construction teams to align sales promises with delivery capabilities
Work with finance department on pricing strategies and payment plans
Coordinate with marketing teams for integrated campaign execution
Liaise with legal department for contract management and compliance
7. Performance Monitoring & Reporting:
Establish KPIs for both sales performance and operational efficiency
Prepare regular performance reports for senior management
Conduct market analysis and provide strategic insights
Monitor budget adherence and resource utilization