We are looking for ServiceNOW ITOM Architect or an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

 Required Skills:

  • The Cloud Program required a ServiceNow discovery resource.
  • The ServiceNow Discovery Resource is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.
  • You will be primarily responsible for configuring and implementing the automated CMDB population and reconciliation processes for the cloud program, but will also provide support for other ITSM process integration.

Primary Duties and Responsibilities:

  • Enable tracking of cloud/virtual inventory
  • Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud inventory
  • Provides governance to ensure the integrity of the Configuration Management Database
  • Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements
  • Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives
  • Build and support integrations with data sources other than ServiceNow Discovery
  • Setup and administration of MID servers if needed
  • Add/update/remove Discovery credentials
  • Create/update/remove Discovery ranges and schedules
  • Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues.
  • Define identification and reconciliation rules Create/update/remove identification and reconciliation rules

Location: Remote

Timings:     8.30AMto 5PM EST (5.30PM-2AM) PST.

Salary:   Starting from 100K+

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BS-IT B-TECH
Career Level:
Experienced Professional
Experience:
3 Years - 15 Years
Apply Before:
May 07, 2021
Posting Date:
Apr 06, 2021

Ripton Solutions

Information Technology · 11-50 employees - Islamabad, Karachi, Lahore, Wazirabad

pProviding Information Technology Skills to Fresh and Experience Graduates./p

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