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Self Verifier

Riseon BPO is seeking a dedicated Self Verifier to join our team, specializing in accurate verification of customer information within a call center environment. The ideal candidate has at least one year of experience working in call center operations and a strong foundation in handling ACA and Medicare campaigns. This role demands excellent communication skills, both verbal and written, along with active listening abilities to ensure customer concerns are appropriately understood and resolved. The Self Verifier works independently to confirm data accuracy while maintaining a professional and reliable approach during night shifts. This position requires someone detail-oriented with strong problem-solving and time management skills to ensure verification processes run smoothly. The Self Verifier must efficiently manage multiple tasks using basic computer and CRM tools, demonstrating organizational capability in a fast-paced setting. Successful candidates will exhibit a professional attitude, punctuality, and the ability to collaborate effectively within a team environment, even though the role does not involve managing others.

Responsibilities

Verify customer information accurately and efficiently according to established procedures.
Handle customer interactions with professionalism during ACA and Medicare campaigns.
Record and update data in CRM systems and other relevant databases promptly.
Listen actively to customer concerns and clarify information to ensure correct verification.
Maintain excellent verbal and written communication to support clarification requests and documentation.
Apply effective problem-solving skills to resolve discrepancies or incomplete information.
Manage time effectively to meet productivity and accuracy goals during full-time night shifts.
Work independently while coordinating with the team to meet operational objectives.
Adhere to company policies and guidelines to ensure compliance and security of customer data.
Develop expertise in the use of call center technologies and CRM software to support verification tasks.

Skills

Problem Solving Communication Skills Time Management Customer Service Active Listening CRM Software Data Verification Attention to Detail Organizational Skills Professionalism Reliability

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Minimum Experience:

1 Year

Apply Before:

Jul 02, 2026

Posting Date:

Jun 01, 2026

Riseon BPO

· 51-100 employees - Rawalpindi

**Riseon BPO – Company Profile** Riseon BPO is a dynamic and fast-growing business process outsourcing company committed to delivering high-quality customer engagement and back-office solutions to clients across global markets. With a strong focus on performance, professionalism, and innovation, Riseon BPO empowers businesses to scale efficiently while maintaining exceptional service standards. At Riseon BPO, we specialize in outbound and inbound call center services, lead generation, sales support, customer care, and virtual assistance. Our team of skilled professionals is trained to represent client brands with excellence, ensuring meaningful customer interactions and measurable results. We leverage modern technology, data-driven strategies, and industry best practices to optimize productivity and maximize ROI for our clients. Our workplace culture is built on growth, integrity, and teamwork. We believe in investing in our employees through continuous training, career development opportunities, and a supportive environment that encourages both personal and professional success. Riseon BPO is not just a workplace—it’s a platform where talent is nurtured, performance is rewarded, and careers are built. Driven by a commitment to quality and client satisfaction, Riseon BPO continues to expand its footprint while maintaining a reputation for reliability, efficiency, and excellence in the BPO industry.

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