Posted Jun 29, 2021 4 views
- International firm is looking for Customer Support Representatives an energetic individual to become a part of our CSR team, we are looking for a Call Center/live chat Representative that will work on an international packaging Selling company.
Duties & Responsibility:
- Excellent English speaking and listening skills and those who can work with team members.
- IELTS certification will be a plus point.
- Manage/handle the incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at specified date and time
- Keep records of customer interactions
- Reply to emails and calls professionally to provide information about products and services, process orders, handle complaints, problem solving etc.
- Fluent in spoken & written English
- Previous experience of a similar job
- Tolerant with customers and good in telephonic manners
- Typing and data entry skills
- Primary knowledge of using computers and internet research is mandatory. Spelling, accuracy and attention to detail, Self-motivated, detail-oriented and organized
- Punctuality and Being on time is requisite
Good incentive & Comission also provide
Skills
Job Details
Omega Group of Companies
Omega Group is one of the finest and has emerging companies in the industry. In no time it has earned a prominent status as the influx of the customers increasing day by day. The success ratio of the Omega Group is becoming big and big with every coming deal. We are dealing all over the USA, UK and Canada. Omega Group combines technology, people and customer needs to produce a synergistic blend of customized solutions: at higher profits, reduced costs, greater customer satisfaction and lasting client relationships. We believe that the continual process of growing our client’s businesses is our priority by acquiring new customers, providing the best services to the existing customers and retaining customers, and maintaining data efficiently so they can produce more revenue for our clients.
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