Posted Feb 03, 2020 8 views
- We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior Marketing/Sales skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and after sale Services.
- The goal is to help the company grow by bringing in customers, Retain them and developing business
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Should be Fluent in Spoken English either UK/USA accent.
- Excellent communication and interpersonal skills
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota over the phone
- Adequate knowledge of relevant computer Software e.g. Microsoft Office Tools in order to generate Reports and Stats.
- Ability to learn about products and services and describe/explain them to prospects
- Cool-tempered and able to achieve goals and targets accordingly.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Fresh Graduates are encouraged to apply however candidates with Intermediate qualification can also apply for this post.
Skills
Job Details
Omega Group of Companies
Omega Group is one of the finest and has emerging companies in the industry. In no time it has earned a prominent status as the influx of the customers increasing day by day. The success ratio of the Omega Group is becoming big and big with every coming deal. We are dealing all over the USA, UK and Canada. Omega Group combines technology, people and customer needs to produce a synergistic blend of customized solutions: at higher profits, reduced costs, greater customer satisfaction and lasting client relationships. We believe that the continual process of growing our client’s businesses is our priority by acquiring new customers, providing the best services to the existing customers and retaining customers, and maintaining data efficiently so they can produce more revenue for our clients.
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