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Job Description

JD includes but is not limited to:

- Responding to customer inquiries, complains, questions, and suggestions as per the defined process guidelines.

- Providing Pre and Post Sales Support to customers over emails and phone.

- Getting abreast of ROZEE tools and services

- Performing customer verification

- Using company provided software tools

- Proofreading content before it goes Live over the website

- Following-up on missing information by the employers

- Dealing directly with customers over the phone and via e-mails

- Keeping records of details and inquiries of customer complaints and take action accordingly

- Creating and maintain warm & strong client relationship by assisting them in using ROZEE products

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Customer Support
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 02, 2018
Posting Date:
Aug 02, 2018
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ROZEE.PK

Consultants · 11-50 employees - Lahore

ROZEE.PK is Pakistan's number one online job site which connects talent with opportunity. ROZEE.PK provides services to the job seekers and employers by providing them one platform for job searching and hiring, respectively.

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