S Chalet Unverified

Islamabad , Pakistan

Posted Apr 17, 2018 272 views

PKR. 15,000 - 20,000/Month

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Job Description

To ensure that visitors and clients are received in an excellent and professional manner and that all reception areas operate a high quality service at all times.

  • 1. To supervise the professional greeting of clients and visitors, to the highest standards.
  • 2. To manage room reservations ensuring that the bookings team are processing all enquiries accurately.
  • 3. Recruitment, induction and training of receptionists and meeting room co-ordinators
  • 4. Appraisals and performance management of staff, including monthly meetings.
  • 5. Leading, monitoring, motivating and inspiring the team; providing guidance and support.
  • 6. Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services
  • 7. On-going development of skills and knowledge for the FOH team.
  • 8. Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary
  • 9. Manage the implementation for any change or upgrade in software systems
  • 10. Monitor budget and produce weekly/monthly reporting where applicable
  • 11. Supervise the co-ordination of VIP Functions and events.
  • 12. Review the uniform requirements and source new suppliers if needed

Job Details

Job Channel:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Career Level:
Entry Level
Fresh - 1 Year
Apply Before:
May 17, 2018
Posting Date:
Apr 17, 2018
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S Chalet

Hotel Management / Restaurants · 51-100 employees - Islamabad

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