To carry out communication activities, calling existing/ potential customers, pitching company’s services and closing deals, securing leads, increasing sales through effective telemarketing, tracking and storing customer and sales related information while working within a dynamic team playing the role of an effective team member.

Job Duties:

Primary duties for the role of the call center executive include:

  • Analyzes existing customer database to retrieve and use customers’ information.
  • Makes calls to potential clientele.
  • Complies by the established policies and plans of the department. 
  •  Receives calls and provides information whenever required.
  • Ensures task completion and meets targets assigned by the team lead / call center executive.
  • Generates leads and efficiently strikes sales deals.
  • Keeps track of calls, calling data, updates customer database on regular basis.
  • Verifies information provided by the customers.
  • Markets and sells company services through cold calling.   
  • Coordinates with team lead, team members at various regional/country offices as well as head office.
  • Maintains communication equipment vigilantly and reports potential problems or any issues occurring instantly. 

Pre Requisites

Minimum Qualification

FA/FSc, Graduate, Masters

Minimum Experience

1 year experience is preferable, however, fresher are encouraged to apply.

Skills Required

  • Excellent proficiency in English/ Urdu
  • Outstanding communication skills
  • Excellent grip on MS Office tools
  • Know-how of handling telecommunication tools and equipment 
  • Ability to meet targets
  • Effective team player

Benefits

  • Salary increment as per policy
  • Bonuses and incentives
  • Career growth opportunities
  • Personnel development plans
  • In-house and premium training opportunities
  • Friendly work environment
  • Pick and Drop Facility available

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Jan 27, 2019
Posting Date:
Dec 26, 2018

SA Group

Real Estate/Property · 1-10 employees - Kala Shah Kaku

SA gardens is a housing society looking for professionals

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