This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Oct 01, 2020 17 views
PKR. 30,000 - 40,000/Month
- We are looking for a Relationship Officer to build and preserve trusting relationships with our customers.
- We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
- To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
- We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
- Customer Relationship Officers make sure that customer inquiries are handled in a timely and organized manner and that satisfaction and loyalty are maximized.
- Common duties listed on a Customer Relationship Officer resume sample are analyzing customer complaints, developing corrective strategies, creating and implementing customer retention campaigns and training the Customer Service staff.
- The most successful resumes emphasize a strong drive, leadership, analytical thinking, problem-solving skills, computer competencies and excellent communication skills.
- The ideal candidate resume displays previous Customer Service experience and a degree in a related field.
- Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
Requirements
- Proven experience as a Client Relationship Officer
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Preference will be given to Graduate Candidate from LSE, LUMS, BNU
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Female
Age:
18 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 02, 2020
Posting Date:
Oct 01, 2020
Saad Ahsan Immigration Law Firm
Consultants · 11-50 employees - Lahore
pSaad Ahsan Law Company/p
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