Posted Dec 14, 2018 14 views
Looking for experienced Head of Operations who will lead a team of professionals to complete a range of administrative/operations duties in different departments of a large facility in Gulberg.
Responsibilities:
Operations:
- Overall running and management of the entire COLABS premise including all the services provided to tenants
- Extending the same services initially to the second site as and when it is launched
- Implementing strategic directives from the CEO, Directors and Board Members
- Responsible for all IT Systems Maintenance (CRM, network reliability, software integration etc.)
- Managing the ERP portal along with CEO and the team below
- Responsible for all Facilities Management
- Monitoring progress on collated action plan pre-launch in consultation with the CEO.
- Holding weekly team meetings within the project team and reporting weekly (or quarterly) progress to Board and Directors.
- Review policy development and ensure implementation with the help of the Community Managers
- Managing all community managers and staff, ensuring the smooth operational running of the COLABS physical premises and infrastructure systems
- Ensuring all security and access management systems are running effectively
- Collating, preparing and interpreting management and operational reports, and commentaries to help direct future strategic initiatives
- Oversee operations of the operations departments and set goals and objectives and design a framework for these to be met.
- Organize reporting and feedback of all other departments to be consolidated by operations manager
- Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.
- Undertaking strategic analysis and assisting with strategic planning with CEO, Directors and Board Members.
Community:
- Building excellent relationships with members
- Public relations and conflict resolutions with any issues that may arise within the community
- Membership Sales Strategy worked alongside sales team
- Hosting member gatherings and social events (dinners, breakfasts, happy hours, clubs, etc.)
- Ensure all records are kept properly and consistently
- Review community comments and posts in a quick and timely manner.
- Checking suggestions box regularly.
- Weekly community calendar to be managed by community manager
- Member Communication of the members in the space and the community
- Orientation Tours for new members
- Introducing new members to the community and facilitating connections
- Member Policy Development and Enforcement
- Ensuring overall community is run in a good manner
Skills
Job Details
Sabcon Associates (pvt) Ltd
pSabcon Associates (pvt) Ltd offers an innovative, fast-paced, friendly and informal environment. Our employees roll up their sleeves, dig into the work and never stop learning. If you're looking for a collaborative environment where you'll be challenged intellectually, consider Sabcon Associates (pvt) Ltd/p
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