Ideal candidate should love talking to people and should proactively solve issues. Candidate will be responsible for converting customers into passionate evangelists. 

Responsibilities:

  • Direct communication with customers via phone, email and chat.
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Work with internal department to meet customer's need.
  • Data entry in various platforms.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Feb 26, 2021
Posting Date:
Jan 25, 2021

Sabiha Anees Trading Enterprises

Importers / Distributors/Exporters · 101-200 employees - Lahore

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