Front Desk Representative job profile
Front Desk Representatives are one of the most important roles in improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and are responsible for making a good impression and improving reputation.
Some of their duties include answering customer questions, offering customer support, guiding and advising customers, keeping the front office clean and representative, following the agendas and scripts.
In order to attract Front Desk Representatives that best matches your needs, it is very important to write a clear and precise Front Desk Representative job description.
Front Desk Representative job description
As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.
As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.
Front Desk Representative duties and responsibilities
Front Desk Representative requirements and qualifications
Safa Gold Mall is the Regions Premier Shopping, Lifestyle & Entertainment Destination. The Safa Gold Mall is a unique experience of shopping and entertainment with the class of environment you would love to live with, located in the hub of Islamabad’s most sophisticated area. Safa Gold Mall has an average footfall of 10-12 thousand visitors per day in which 30-40% visitors are our esteemed foreign guests. Safa Mall has everything for every type of visitor from shopping to the health and state of the art fitness club, sauna bath and a swimming pool. Multiplex cinema screens are underway and to be completed till the start of next year which is the only lacking in mall till the date. Every age group does have attractions for them in the mall and we are proud to have our satisfied valued customers (brands) and visitors. Mall has its own internal security system and under roof valet parking of complete two floors including the external parking for hundreds of vehicles. Safa Gold Mall has been designed especially focusing on the highest standards of lifestyle and shopping for the citizens of Islamabad and our esteemed visitors of other cities and countries.