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Head of Operations

We are looking for an experienced Head of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

Liaise with superior to make decisions for operational activities and set strategic goals

Plan and monitor the day-to-day running of business to ensure smooth progress

Supervise staff from different departments and provide constructive feedback

Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

Manage procurement processes and coordinate material and resources allocation

Oversee customer support processes and organize them to enhance customer satisfaction

Review financial information and adjust operational budgets to promote profitability

Revise and/or formulate policies and promote their implementation

Manage relationships/agreements with external partners/vendors

Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

Proven experience as Head of Operations or equivalent position

Excellent organizational and leadership abilities

Outstanding communication and people skills

Knowledge of industry’s legal rules and guidelines

In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)

Working knowledge of data analysis and performance/operation metrics

Familiarity with MS Office and various business software (e.g. ERP, CRM)

Skills

Configuring Software Operations Control Operations Improvement MS Office

Job Details

Industry:

Real Estate/Property

Functional Area:

Operations

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

Male

Minimum Education:

Masters

Career Level:

Department Head

Minimum Experience:

5 Years

Apply Before:

Sep 12, 2022

Posting Date:

Aug 11, 2022

Safa Gold Mall

Real Estate/Property · 101-200 employees - Islamabad

Safa Gold Mall is the Regions Premier Shopping, Lifestyle & Entertainment Destination. The Safa Gold Mall is a unique experience of shopping and entertainment with the class of environment you would love to live with, located in the hub of Islamabad’s most sophisticated area. Safa Gold Mall has an average footfall of 10-12 thousand visitors per day in which 30-40% visitors are our esteemed foreign guests. Safa Mall has everything for every type of visitor from shopping to the health and state of the art fitness club, sauna bath and a swimming pool. Multiplex cinema screens are underway and to be completed till the start of next year which is the only lacking in mall till the date. Every age group does have attractions for them in the mall and we are proud to have our satisfied valued customers (brands) and visitors. Mall has its own internal security system and under roof valet parking of complete two floors including the external parking for hundreds of vehicles. Safa Gold Mall has been designed especially focusing on the highest standards of lifestyle and shopping for the citizens of Islamabad and our esteemed visitors of other cities and countries.

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