Customer Service Executive

SAFA Worldwide Pvt Ltd Unverified

Multiple Cities, Pakistan

Posted Jan 10, 2019 1836 views Report Job

PKR. 30,000 - 70,000/Month

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Job Description

The “Customer Service Executive” will be involved in interacting with our customers in the UK, answering inbound calls and making outbound calls to promote our goods or services, make appointments, collect information or conduct follow-up.  The “Customer Service Executive” will use their voice and calling techniques to persuade existing customers to purchase a product or service as assigned by the organization in a clear and honest manner keeping the quality and compliance under consideration at all times.

Responsibilities:

  • Contact customers in UK through telephone in order to help them and promote the products offered.
  • Obtains customer’s correct personal information and complete an application.
  • Promote the product around the given sales script to better target the needs and interests of the customer.
  • Explain the product with its features and prices in a clear and concise manner. Also answer all the customer’s queries/objections to ensure customer’s clear understanding and consent regarding the product or service offered.
  • Maintain records of contacts, accounts and sales.
  • Maintain and improve quality results by adhering to assigned targets, standards, guidelines and recommend improved procedures.
  • Upgrade job knowledge based on the calling experience and share the best practices with the team

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Minimum Experience:
1 Year
Apply Before:
Feb 10, 2019
Posting Date:
Jan 10, 2019
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SAFA Worldwide Pvt Ltd

Call Center · 1-10 employees - Islamabad, Karachi, Rawalpindi

pSafa Worldwide is a company that specializes in data aggregation and lead generation. Using proprietary software it enables companies to target consumers whose behavior will ultimately trigger a purchase, even if that purchase is in another market sector./p

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