Posted Apr 16, 2019
· Supports team manager and performs management duties when manager is absent or out of office
· Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
· Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
· Assists management with hiring processes and new team member training
· Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
· Communicates deadlines and sales goals to team members
· Develops strategies to promote team member adherence to company regulations and performance goals
· Conducts team meetings to update members on best practices and continuing expectations
· Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
· Ensures company brand materials and physical working spaces meet and exceed company presentation standards
· Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
Job Details
Sapient Communications
Exceeding our client’s expectations is our #1 priority. We are determined to build fruitful partnerships by delivering nothing but quality. We believe that integrity and ethical business practices are key to building trust and long-term relationships. We are committed to bring a positive and quality centric contribution to our client’s business goals through excellence.
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