Job Description

(total positions: 1, posted on: March 13, 2024)

Technical Support: Assist users experiencing technical issues with hardware, software, networks, and other IT-related systems.

Troubleshooting: Diagnose and resolve technical problems reported by users through various channels such as phone, email, or in person.

Installation and Configuration: Install, configure, and maintain computer systems, software, and peripherals.

User Training: Train users on basic computer operations and software applications as needed.

Documentation: Maintain documentation of IT procedures, troubleshooting steps, and user guides.

Security Maintenance: Assist in maintaining the security of IT systems by implementing security measures, monitoring for security breaches, and enforcing company policies.

Inventory Management: Assist in maintaining an inventory of hardware, software licenses, and other IT assets.

Collaboration: Collaborate with IT team members and other departments to implement IT projects and initiatives.

Required Skills