We are seeking a motivated and technically inclined individual to join our IT team as an Entry-Level IT Assistant. In this role, you will provide essential support to our IT department, ensuring the smooth operation of our technology infrastructure. This is an excellent opportunity for someone looking to kickstart their career in IT and gain valuable experience.
Technical Support: Provide first-level technical support to employees via phone, email, or in person. Assist with troubleshooting hardware and software issues.
Hardware Maintenance: Assist with the setup, configuration, and maintenance of computer systems, printers, and other hardware devices.
Software Installation: Assist in the installation, updating, and troubleshooting of software applications.
User Account Management: Create, modify, and manage user accounts in various systems and applications.
Network Support: Assist with basic network troubleshooting and connectivity issues.
Documentation: Maintain accurate records of hardware and software inventory, as well as user support requests and resolutions.
Security Awareness: Promote and adhere to security best practices, including user account management, password policies, and data protection.
Assist IT Projects: Provide support to IT projects as needed, including hardware upgrades, software deployments, and system migrations.
Training: Assist in providing basic IT training to employees, helping them use technology effectively and securely.
At Mine Savemart Group (MSM). Our goal is to sustainably feed all Pakistanis to help them live healthier, happier lives. We are powered by curiosity, driven by passion, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). We have become an integral part of our clientele and help more than a million customers each month. With such a huge obligation, our family of 700+ team members rely on our excellent leaders to function with pace and passion and drive a ‘people first culture’, while focusing on delighting our customers. With clients spanning across Pakistan, we are no strangers to thinking boundless and working with innovative minds to achieve extraordinary success. We are unswerving to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At MSM, expect to think differently, challenge the norm and find your purpose.