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Job Description

Customer Support Representative is responsible to manage customer queries and complaints and confirm customer orders. The incumbent should be responsible to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities:

-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Responding promptly to customer inquiries.

-Communicating with customers through various channels.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Processing orders, forms, applications, and requests.

-Keeping records of customer interactions, transactions, comments, and complaints.

Shift: 05 pm to 12 am

Job Details

Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gulistan-e-Johar, Karachi, Pakistan
Gender:
No Preference
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 28, 2020
Posting Date:
Oct 27, 2020
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