- Arranging appointments for customers in an organised manner.
- Dealing with queries from customers, changing appointments, handling queries etc.
- Logging jobs internal system/s.
- Liaising with staff, keeping them up-to-date with progress information.
- Send and Receive emails as required
Essential Requirements:
- You will be expected to be a self-starter
- Ideally you will have a passion for working within a fast paced Call Centre environment
- Ideally you will have a strong customer service background and
The successful candidate will be
-Efficient, organised and able to prioritise tasks in a busy environment.
-Proficient with MS Office package with ideally some experience with creation of sales documents.
-Excellent telephone manner and presentable (You will give the first impression of the company!).