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Posted Nov 03, 2020 3 views
PKR. 60,000 - 100,000/Month
- In this role, you will be supporting our French speacking clients based in Canada.
- You should have a candid personality and should be up for following responsibilities:I.
- Effectively manage high traffic incoming calls and customer service inquiries for French speaking clients
- II. Identify customer needs to ensure timely response and customer satisfaction
- III. Provide accurate, valid and complete information by using pertinent tools and methods
- IV. Effectively handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- V. Maintain records of customer interactions, process customer accounts, and file documents
- VI. Effectively follow communication procedures, guidelines, and policies, as defined by the management
- VII. Other duties as may arise from time to time and as may be assigned to the employee.
- We are an Associate Company of PayActiv - A Certified B Corp.
- We are growing business, and are on-boarding new customers and employees.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Fresh - 5 Years
Apply Before:
Dec 04, 2020
Posting Date:
Nov 03, 2020
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