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JOB RESPONSIBILITIES:
- Manage ongoing projects both internally and externally (3rd parties) throughout all phases of the Project Management Lifecycle.
- Act as a primary point of contact for internal and external projects. Engage with stakeholders on a standard frequency, as well as escalate issues, when required.
- Track multiple projects while tracking resource dependencies and constraints.
- Generate project status reports periodically. Utilize diagrams, graphs, spreadsheets, and tables to represent and analyze data.
- Support technical projects by facilitating training and testing process, developing roll-out plans and procedures, including the required documentation for operational readiness.
- Lead multiple engagements in a cross-functional environment that includes IT, Compliance, Operations, etc. in agile/waterfall environments and different work shifts.
- Report progress and results along with risks and issues to the PMO.
- Create and maintain comprehensive project documentation, S0Ps, workflows, and documentation for recurring activities.
- Collaborate with process improvements by providing recommendations, initiating requirements, and partnering with the key stakeholders to develop processes and metrics.
REQUIREMENTS:
- Working experience preferably with international exposure in a sales/ support or similar role is mandatory.
- Minimum Bachelor’s degree in Computer Science or equivalent.
- Excellent spoken and written English (appears confident).
- Extremely organized (ability to keep projects on task and moving forward).
- Highly responsible, self-motivated, and has a positive outlook on situations.
- Should have analytical thinking - problem-solving skills.
- Proficient with MAC and Windows.
- Show composure, resilience, and flexibility as per the situation.
- Experience with Microsoft Office (emphasis on Excel).
- Hands-on experience with CRM platforms would be an advantage.
- Self-motivated and eager to learn.
- Applicants with a demonstrated interest in IT will be favored.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Computer Science, Software Engineering and/ or Relevant Field
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Feb 11, 2023
Posting Date:
Jan 10, 2023
Work Environment
Supervisor’s gender:
Either
Percentage of female coworkers:
20-29%
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