Cafe Expert / Team Member

Second Cup Coffee Co. Verified

Karachi , Pakistan

Posted Nov 05, 2019 352 views

PKR. 19,000 - 20,000/Month

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Job Description

Certified Café Expert Job Description

Reports to: Franchise Partner or Café Manager

Purpose

To interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business.

Key Responsibilities:

Product Preparation & Knowledge

• Making drinks, including blender and espresso based beverages

• Serving food

• Creating merchandise gifts

• Preparing whole and ground bean packages

• Providing product information to guests

Selling

• Seeks opportunity to enhance the guest experience by providing recommendations for complementary and new products (e.g., food, merchandise, café cards etc.)

Cleaning and Organizing

• Cleaning the facilities (condiment stand, floors, counters, washrooms, tables etc)

• Re-stocking product (e.g. beans, cups, merchandise)

• Equipment maintenance and calibration (espresso machine, grinders, syrup dispensers)

Cash Handling

• Completing sales with guests using cash, debit/credit.

• Follow business procedures for handling voids and cash handling mistakes

End of shift reconciliation of cash and register records

Experience Delivery

• Providing consistent, individualized guest attention

• Acting in a friendly, approachable manner

• Demonstrating passion and confidence for Second Cup brand

Extra Benefits:

  • Daily Tip
  • International Certifications

Job Details

Total Positions:
7 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Defence Housing Authority, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 05, 2019
Posting Date:
Nov 05, 2019
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Second Cup Coffee Co.

Hotel Management / Restaurants · 51-100 employees - Karachi

pSecond Cup Coffee Co./p