Team Member / Cafe Expert

Second Cup Coffee Co. Verified

Lahore , Pakistan

Posted Jan 01, 2020 1452 views Report Job

PKR. 18,000 - 20,000/Month

Apply For This Job

Close

Job Description

Reports to: Franchise Partner or Café Manager

Purpose

To interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business.

Key Responsibilities:

Product Preparation & Knowledge

• Making drinks, including blender and espresso based beverages

• Serving food

• Creating merchandise gifts

• Preparing whole and ground bean packages

• Providing product information to guests

Selling

• Seeks opportunity to enhance the guest experience by providing recommendations for complementary and new products (e.g., food, merchandise, café cards etc.)

Cleaning and Organizing

• Cleaning the facilities (condiment stand, floors, counters, washrooms, tables etc)

• Re-stocking product (e.g. beans, cups, merchandise)

• Equipment maintenance and calibration (espresso machine, grinders, syrup dispensers)

Cash Handling

• Completing sales with guests using cash, debit/credit, given

• Follow business procedures for handling voids and cash handling mistakes

End of shift reconciliation of cash and register records

Experience Delivery

• Providing consistent, individualized guest attention

• Acting in a friendly, approachable manner

• Demonstrating passion and confidence for Second Cup brand

Extra Benefits:

• Salary+ Daily Tip

• International Certificates

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Ghari Shahu, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Feb 01, 2020
Posting Date:
Jan 01, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Second Cup Coffee Co.

Hotel Management / Restaurants · 51-100 employees - Lahore

pSecond Cup Coffee Co./p