Senior Cybersecurity Operations Engineering Manager

Careem is a leading technology company revolutionizing the Everything App across the Middle East, offering seamless services including transportation, food and grocery delivery, and payment management. Since its inception in 2012, Careem has empowered over 2.5 million drivers, served more than 70 million customers, and fostered a vibrant platform for regional talent and entrepreneurs. Operating in over 70 cities across 10 countries, Careem is now entering a new phase focused on artificial intelligence to build impactful tools, automate workflows, and enhance operations, customer experience, and internal systems.

The Information Security team plays a critical role in protecting Careem’s digital ecosystem. Within this team, the Cybersecurity Operations function is responsible for developing and managing advanced detection, monitoring, and incident response capabilities to safeguard the super app, services, and sensitive data from evolving cyber threats.

Key Responsibilities:
Lead and mentor a high-performing team of security analysts and engineers, promoting a culture of continuous learning, innovation, and proactive defense. Drive the adoption of automation and orchestration (SOAR) to streamline incident response, reduce manual efforts, and accelerate threat detection. Leverage machine learning and AI technologies to enhance threat detection beyond traditional rule-based approaches, turning data into a strategic security asset. Develop and implement proactive threat hunting strategies to identify vulnerabilities and adversaries before alerts arise. Define the long-term vision and roadmap for the Cyber Fusion Center, scaling security operations in alignment with the growth of Careem’s Super App. Oversee security tools, technologies, and strategic initiatives with a leadership approach comparable to a CEO of the Cyber Fusion Center. Collaborate closely with engineering, IT, legal, and fraud teams to integrate security seamlessly into development and incident response processes.

Required Qualifications:
A minimum of 10 years’ experience in cybersecurity, including at least 5 years in a leadership capacity. Demonstrated success in leading Security Operations teams or Cyber Fusion Centers, with a proven ability to build and manage high-performing teams. Deep expertise in SIEM, EDR, network security, cloud security, and threat intelligence platforms, along with familiarity with modern security technology stacks. Strong passion for automation and hands-on experience implementing it to improve operational efficiency; experience with SOAR platforms is highly desirable. Enthusiasm for AI and machine learning applications in cybersecurity, with practical experience or innovative ideas on applying these technologies to real-world security challenges.

Preferred Qualifications and Benefits:
Careem offers a dynamic and purpose-driven work environment where employees can make a meaningful regional impact while advancing their careers. Full-time team members benefit from working alongside inspiring colleagues committed to unlocking regional potential. The company supports continuous learning and career development, offering flexible work arrangements including four days in the office and one day remote per week, plus the option to work remotely from anywhere globally for 30 days annually. Additional benefits include unlimited vacation days, comprehensive healthcare coverage, and fitness reimbursements for activities such as gym memberships and training classes. Careem is an equal opportunity employer dedicated to diversity and inclusion, ensuring a workplace free from discrimination based on any protected status. Voluntary demographic data collection is used solely for internal monitoring and diversity initiatives.