Senior Cybersecurity Operations Engineering Manager

Careem is building the Everything App to simplify daily life across the Middle East by offering seamless services such as transportation, food and grocery delivery, and payment management. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company enters a new AI-driven phase, it is seeking innovative cybersecurity professionals to enhance its operations, customer experience, and internal systems. The Information Security team is crucial in protecting Careem’s digital ecosystem, with the Cybersecurity Operations function specializing in advanced threat detection, monitoring, and incident response to safeguard the super app, its services, and sensitive data from evolving cyber threats.

Key Responsibilities:
- Build and lead a high-performing team of security analysts and engineers, promoting a culture of continuous learning, innovation, and proactive defense.
- Champion the adoption of automation and orchestration (SOAR) to streamline incident response processes, reduce manual workloads, and accelerate threat detection by automating repetitive tasks.
- Leverage machine learning and AI to advance threat detection capabilities beyond traditional rule-based systems, using data strategically to predict and prevent sophisticated cyber attacks.
- Develop and implement proactive threat hunting strategies to identify vulnerabilities and adversaries before alerts are triggered.
- Define the long-term vision and roadmap for the Cyber Fusion Center, ensuring scalable security operations that align with Careem’s rapid growth. Take full ownership of security tools, technologies, and strategic initiatives.
- Foster cross-functional collaboration with engineering, IT, legal, and fraud teams to embed security into all stages of development and incident response, breaking down organizational silos.

Required Qualifications:
- At least 10 years of experience in cybersecurity, including a minimum of 5 years in a leadership capacity.
- Proven success in leading Security Operations teams or Cyber Fusion Centers, with experience in building and managing high-performing teams.
- Strong expertise in SIEM, EDR, network security, cloud security, and threat intelligence platforms, with a solid understanding of modern security technology stacks.
- A passion for automation and demonstrated ability to implement it effectively to enhance operational efficiency; experience with SOAR platforms is highly desirable.
- Enthusiasm for AI and machine learning applications in cybersecurity, with practical experience or innovative ideas for applying these technologies to real-world security challenges.

Preferred Qualifications and Benefits:
Careem offers a dynamic and inclusive work environment where employees can make a meaningful regional impact while advancing their careers. Full-time team members enjoy a vibrant community of inspiring colleagues and access to continuous learning and development opportunities. The company supports flexible work arrangements, including four days per week in the office and one day remote, with the option to work remotely from any country for up to 30 days annually. Employees benefit from unlimited vacation days and flexible scheduling tailored for individual contributor roles in technology. Additional perks include comprehensive healthcare coverage and fitness reimbursements for gym memberships, health clubs, and training classes. Careem is committed to equal employment opportunity and diversity, fostering an inclusive workplace free from discrimination based on protected group status.