Senior Program Manager

Aga Khan Health Service, Pakistan (AKHS, P), in collaboration with Aga Khan University (AKU), is advancing a comprehensive Elderly Care Program focused on improving the quality of life for the elderly population in Karachi, Gilgit-Baltistan, and Chitral. We are looking for a Senior Program Manager to lead the ongoing implementation and expansion of this initiative. This role requires a proactive and strategic leader who will oversee service delivery, research activities, and ensure the program’s alignment with established standards and goals. The Senior Program Manager will collaborate closely with AKU, AKDN agencies, and regional teams to drive program success and maximize impact.

Key Responsibilities

- Design and implement capacity-building initiatives for staff, volunteers, and stakeholders to enhance service delivery quality.
- Provide technical leadership, mentorship, and supervision to program and research teams.
- Lead community engagement and awareness campaigns to increase utilization of elderly health services.
- Identify service delivery gaps and lead system-strengthening interventions across AKHS, P facilities.
- Act as the technical focal point for elderly care, coordinating with internal and external partners.
- Support the development and integration of digital tools and referral systems to improve elderly care pathways.
- Develop annual implementation plans, budgets, standard operating procedures (SOPs), and key performance indicators (KPIs) to guide program execution.
- Ensure timely approvals, compliance, and alignment with organizational and donor requirements.
- Monitor program performance and budget utilization, ensuring achievement of annual targets.
- Maintain grant efficiency through proactive financial tracking, targeting a spending rate above 90%.
- Coordinate with regional teams to ensure field activities comply with approved work plans.
- Prepare and submit high-quality progress and donor reports within established deadlines.
- Manage relationships with AKU, AKDN agencies, and other key stakeholders to support program objectives.
- Lead the design and execution of research studies, ensuring data quality, ethical compliance, and capacity building.
- Integrate research findings into program planning, policy development, and knowledge dissemination.

Required Qualifications

- Master’s degree in medical sciences, nursing, public health, business administration, social sciences, or a related field.
- At least five years of experience in program management and research within the health or development sector; experience in elderly care is an advantage.
- Proven expertise in technical writing, proposal and report development, and delivering presentations.
- Demonstrated ability to manage multi-site field operations and engage diverse stakeholder networks.
- Strong analytical, communication, and leadership skills.
- Willingness to travel frequently to project sites in Karachi, Gilgit, and Chitral.

AKHS is committed to environmental sustainability and aims to achieve net-zero carbon operations by 2030. The Senior Program Manager will work with their Line Manager(s) to identify environmental impacts related to their work and incorporate relevant goals and tasks into their work plan to support this commitment.

Please note that only shortlisted candidates will be contacted for interviews.