Senior Site Reliability Engineer I

Careem is revolutionizing the Middle East’s digital landscape with its Everything App, simplifying everyday life through seamless transportation, food and grocery delivery, payment solutions, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income, served more than 70 million customers, and built a vibrant platform for the region’s leading talent and entrepreneurs. Operating across 70+ cities in 10 countries, from Morocco to Pakistan, Careem is now entering a new phase driven by artificial intelligence. The company is seeking innovative AI professionals who can leverage AI to develop impactful tools, automate workflows, and enhance both customer experiences and internal operations.

Key Responsibilities:
- Own the design, development, and maintenance of internal FinOps tools focused on AWS cost monitoring, forecasting, and reporting.
- Collaborate closely with engineering teams to implement cost visibility and governance aligned with AWS budget requirements.
- Develop and maintain anomaly detection systems to quickly identify unusual spending patterns, ensuring costs reflect actual usage.
- Automate data pipelines and cost analytics workflows using AWS services such as Athena, Glue, QuickSight, and S3.
- Continuously improve cost monitoring dashboards to enhance data accuracy, reliability, and coverage.
- Work with internal stakeholders to enforce governance and budgeting policies through automation and alerting mechanisms.
- Participate in on-call rotations to maintain the reliability and availability of FinOps tools and systems.

Required Qualifications:
- At least 5 years of experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering, preferably with exposure to FinOps or cloud cost management.
- Deep expertise in AWS services, pricing models, and cost optimization techniques.
- Strong understanding of data pipelines, ETL processes, and dashboarding tools such as Athena and QuickSight.
- Hands-on experience with AWS Athena, Glue, QuickSight, and S3 for cost data analysis and visualization.
- Solid knowledge of Kubernetes fundamentals, including cluster management, workload orchestration, and the impact of scaling on cost and resource utilization.
- Proficiency in programming or scripting languages such as Python, Go, or Bash.
- Experience with infrastructure-as-code tools like Terraform or CloudFormation, alongside monitoring and alerting systems.
- Excellent analytical and problem-solving skills, with the ability to translate technical metrics into financial insights.
- Strong collaboration and communication skills to work effectively across engineering and finance teams.

Preferred Qualifications and Benefits:
- Familiarity with FinOps principles, tagging strategies, and budgeting best practices is advantageous.
- Opportunity to contribute to a leading technology company shaping the future of the Middle East’s digital ecosystem.
- Join a dynamic, innovation-driven team focused on operational excellence within a rapidly growing AI-powered environment.

Careem is an equal opportunity employer committed to fostering diversity and inclusion. The company values all qualified applicants and ensures a discrimination-free hiring process in accordance with applicable laws. Demographic data is collected solely for internal monitoring and diversity initiatives.