Senior Site Reliability Engineer I

Careem is on a mission to create the Everything App for the greater Middle East, aiming to simplify daily life by making transportation, food and grocery ordering, payment management, and more accessible. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company advances into a new era powered by AI, it is seeking innovative problem-solvers to leverage AI technologies for building impactful tools, automating workflows, and enhancing operational efficiency. The Infra FinOps team is essential in maintaining and improving internal tools focused on cloud cost monitoring and management, helping teams stay within AWS budgets through increased visibility, governance, and actionable insights that promote cost efficiency.

Key Responsibilities:
- Own the design, development, and maintenance of internal FinOps tools for AWS cost monitoring, forecasting, and reporting.
- Collaborate closely with engineering teams to provide cost visibility and governance frameworks aligned with AWS budget requirements.
- Develop and maintain anomaly detection systems to identify unusual cost patterns early, ensuring payments correspond only to actual usage.
- Automate data collection pipelines and cost analytics workflows using AWS services such as Athena, Glue, QuickSight, and S3.
- Continuously improve cost monitoring dashboards by enhancing data reliability, coverage, and usability.
- Work with internal stakeholders to enforce governance and budgeting policies through automation and alerting mechanisms.
- Participate in on-call rotations to ensure the reliability and availability of FinOps tools and systems.

Required Qualifications:
- At least 5 years of experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering, with a preference for candidates familiar with FinOps or cloud cost management.
- Deep expertise in AWS services, pricing models, and cost optimization techniques.
- Strong understanding of data pipelines, ETL processes, and dashboarding tools, including hands-on experience with AWS Athena, Glue, QuickSight, and S3 for cost data analysis and visualization.
- Solid knowledge of Kubernetes fundamentals, especially regarding how clusters, workloads, and scaling affect cost and resource utilization.
- Proficiency in one or more programming or scripting languages such as Python, Go, or Bash.
- Experience with infrastructure-as-code tools like Terraform or CloudFormation, along with monitoring and alerting systems.
- Excellent problem-solving and analytical skills, with the ability to correlate technical metrics to financial impact.
- Strong collaboration and communication skills to work effectively across engineering and finance teams.

Preferred Qualifications and Additional Information:
- Familiarity with FinOps principles, tagging strategies, and budgeting best practices is advantageous.
- Careem is an equal opportunity employer committed to diversity and inclusion, ensuring no discrimination based on protected group status under applicable laws. The collection of demographic data is voluntary and used solely for internal diversity and equal opportunity monitoring.
- This role is based in Pakistan, with office locations available in Islamabad, Karachi, and Lahore.

Join Careem to be part of a forward-thinking team that is shaping the future of AI-powered services in the region, driving innovation that makes everyday life easier and more efficient.