Senior Site Reliability Engineer I

Careem is building the Everything App to simplify everyday life across the Middle East by integrating transportation, food and grocery ordering, and payment management into a seamless experience. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company enters a new phase focused on artificial intelligence, it is seeking talented AI professionals to develop innovative tools that automate workflows, improve operational efficiency, enhance customer experiences, and optimize internal systems.

Key Responsibilities:
- Own, design, and maintain internal FinOps tools for monitoring, forecasting, and reporting AWS cloud costs.
- Collaborate closely with engineering teams to implement cost visibility and governance aligned with AWS budgets.
- Develop and maintain anomaly detection systems to quickly identify unusual spending patterns, ensuring payments reflect actual usage.
- Automate data collection pipelines and cost analytics workflows using AWS services such as Athena, Glue, QuickSight, and S3.
- Continuously enhance cost monitoring dashboards to improve data accuracy, reliability, and coverage.
- Work with internal stakeholders to enforce governance and budgeting policies through automation and alerting mechanisms.
- Participate in on-call rotations to maintain the availability and reliability of FinOps tools and systems.

Required Qualifications:
- At least 5 years of experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering, ideally with exposure to FinOps or cloud cost management.
- Deep knowledge of AWS services, pricing models, and cost optimization techniques.
- Strong understanding of data pipelines, ETL processes, and dashboarding tools such as Athena and QuickSight.
- Hands-on experience with AWS Athena, Glue, QuickSight, and S3 for cost data analysis and visualization.
- Solid grasp of Kubernetes fundamentals, including cluster management, workload orchestration, and the impact of scaling on cost and resource utilization.
- Proficiency in programming or scripting languages, preferably Python, Go, and Bash.
- Experience with infrastructure-as-code tools like Terraform or CloudFormation, along with monitoring and alerting systems.
- Excellent problem-solving and analytical skills, with the ability to connect technical metrics to financial outcomes.
- Strong communication and collaboration skills to effectively partner with engineering and finance teams.

Preferred Qualifications and Benefits:
- Familiarity with FinOps principles, tagging strategies, and budgeting best practices is a plus.

Careem is an equal opportunity employer committed to fostering diversity and inclusion. Demographic data collection is voluntary and used solely for internal monitoring and diversity efforts. Join Careem to contribute to a forward-thinking organization that values innovation, impact, and inspiring talent.