Senior Site Reliability Engineer I

Careem is on a mission to build the Everything App for the greater Middle East, transforming how people move, order food and groceries, manage payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn, served more than 70 million customers, and created a vibrant platform for the region’s leading talent and entrepreneurs. Operating across more than 70 cities in 10 countries—from Morocco to Pakistan—Careem is now embracing a new era driven by AI. The company seeks curious problem-solvers who can leverage AI to develop innovative tools, automate workflows, and make a meaningful impact by streamlining operations, enhancing customer experience, and reimagining internal systems.

Key Responsibilities:
- Own, design, and maintain internal FinOps tools focused on AWS cost monitoring, forecasting, and reporting.
- Collaborate closely with engineering teams to provide cost visibility and governance, ensuring compliance with AWS budgets.
- Develop and maintain anomaly detection systems to identify unusual spending patterns early, ensuring payment aligns with actual usage.
- Automate data collection pipelines and cost analytics workflows using AWS services such as Athena, Glue, QuickSight, and S3.
- Continuously improve cost monitoring dashboards to enhance data accuracy, reliability, and coverage.
- Partner with internal stakeholders to enforce governance and budgeting policies through automation and alerting mechanisms.
- Participate in on-call rotations to ensure the reliability and availability of FinOps tools and systems.

Required Qualifications:
- At least 5 years of experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering, ideally with exposure to FinOps or cloud cost management.
- Strong expertise in AWS services, pricing models, and cost optimization strategies.
- Solid understanding of data pipelines, ETL processes, and dashboarding tools like Athena and QuickSight.
- Hands-on experience with AWS Athena, Glue, QuickSight, and S3 for cost data analysis and visualization.
- Good knowledge of Kubernetes fundamentals, including cluster management, workload orchestration, and the cost/resource impact of scaling.
- Proficiency in one or more programming or scripting languages, preferably Python, Go, or Bash.
- Experience with infrastructure-as-code tools such as Terraform or CloudFormation, along with monitoring and alerting systems.
- Strong analytical and problem-solving skills, with the ability to connect technical metrics to financial outcomes.
- Excellent collaboration and communication skills to work effectively across engineering and finance teams.

Preferred Qualifications and Additional Information:
- Familiarity with FinOps principles, tagging strategies, and budgeting best practices is advantageous.
- Careem is an equal opportunity employer committed to fostering diversity and inclusion. The collection of demographic data during the application process is voluntary and used solely for internal diversity and equal opportunity monitoring.

This position offers a unique opportunity to contribute to a forward-thinking, AI-powered environment at Careem, where innovation drives the company’s mission to simplify and improve lives across the Middle East.