• Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets and customer queries.

 

Job Details

Industry:
Total Positions:
17 Posts
Job Shift:
Third Shift (Night)
Job Type:
Gender:
No Preference
Age:
19 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 10 Years
Apply Before:
Feb 16, 2022
Posting Date:
Jan 15, 2022

Server Center

Call Center · 301-600 employees - Islamabad, Karachi, Lahore, Wazirabad, Zahir Pir

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